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SCOUT SHOP

Manager: Marsha   Staff K.C. and Veronica 

To preorder Normandy items, fill out our online form.

The Transatlantic Council will be in Normandy from 25 April until 28 April re-opening on 29 April.

The Scout Shop will be closed on 24 April as the shop will be moving to Normandy

The admin office will be open for last minute business with Simone holding down the fort on 24 April.

News Thank you for the suggestion on having a way to make on-line deposits to unit accounts or to pay for your orders on-line. Here is a secure, on-line payment form You can also use this form to pay for council and district events Info on Unit Accounts Starting Monday, 10 September, the Scout Shop will be closed on Mondays for walk in business on Mondays. We will be working to send out mail orders, inventory (for re-ordering). The Administrative Center is open. Tips and Good Advice Please note that all orders must be in writing and will be processed in order as received. To ensure your order will be processed quickly and without any problems provide us with the following information:  full name and unit number complete shipping address,  complete telephone number and/or email address that can be used to contact you should it be necessary Forms of payment accepted at TAC are:   US currency, checks, money orders, traveler's checks, unit accounts, and credit cards to include Visa and Mastercard only. Due to legal requirements, we are not allowed to keep your Credit Card Information on file or take credit card information over the phone. That is why we ask you that you provide us with it on each order.  Please include the following information for credit card orders: the 16-digit credit card number, expiration date, 3-digit security code found on the reverse of the card, and the name as it appears on the credit card. If you are a Presidential Unit, or are ordering for an activity that is receiving a discount on our merchandise, please make sure that you mark it on your order. In order to better process your orders, all additions to existing orders and they will be treated as new orders.

Shop Hours: Monday through Friday 9:00 a.m. to 4:00 p.m. Give a TAC Scout Shop GIFT CERTIFICATE as your next birthday or holiday gift. Product Recall Cub Scout Instant Recognition Kits....Next Steps!!! Kahoot will be sending TAC badges to replace the "old" badges that are being recalled. You can send or bring in your old badges as of 1 December for a replacement. There will be a drawing held by Kahoot for Mongoose BMX bikes for all turn-ins. Please remove the badges from your Cub's clothing and put in a safe place. You can also link to the Kahoot Web Site at www.kahoot.com  The Boy Scouts of America has directed all of its Scout Shops and all retailers who sell the product to remove it from their shelves immediately and return it to us.  Purchasers will be advised by Kahoot as to further action to be taken. We are requesting anyone who may have purchased the item to remove the Cub Scout Recognition totem badge from their children's possession and, until further instructions are received, keep it in a safe place where only adults will have access to them. Our highest priority is the safety of our youth members and their families. .Boy Scouts of America apologizes for any concern this matter causes parents.  BSA is doing everything we can to ensure the health and safety of all those who participate in our programs.

Online catalog

How to Order

Refund/Exchange Policy

Postage and Handling Charges

Presidential Unit Award Guidelines

Scout Shop Forms
Scout shop order form (.rtf) Scout shop Order Form (.pdf)	Unit Signature Card (.doc)
TAC Segment Information
Secure Payment Form

We hope you give the Transatlantic Council your Scout Shopping business, but if you do order from the State please link here to the on-line catalog  Please read the information carefully before placing your order. (Presidential Unit discounts, TAC unit accounts cannot be used with orders from the on-line catalog).

Transatlantic Council Specialty Items that you can order only from our shop!!!

100th Anniversary Patches are Sold Out!	Colors available, blue, green, maroon, black. Sizes Medium to XXL, Cotton/Poly Blend    Price is $22.00	TAC Polo Shirt, Medium to XXL, Colors, Red, Maroon, Dark Green, Royal Blue, Gray,  Price $26.00
	There are limited quanitties in each colors and size. Order now to get your size/color. In order to offer these items at a reasonable price, we must order in a large quantity, so it will take time to re-stock. We are sorry but we cannot backorder these items.

Specialty Order Form (Secure Site)

Postage and Handling Fees

The following Handling/Packing Charges will be placed on all orders:  $3.50 per order of $25.00 or less; $4.50 per order of $26.00 to $100.00; and $6.00 per order $101.00 and up.  This will be a one-time charge per order, so if you have items on backorder, there will not be another fee assessed

Unit Accounts

Unit Account Statements will continue to be sent to the Committee Chairman of record on the Unit Account, so please ensure that your Committee Chairman's name, address, telephone number and authorized users (maximum of three) are up to date.   Effective immediately, no unit accounts will be overdrafted.  Your unit may make deposits with a Visa/MasterCard, Cash, Check, Money Order, Bank Transfers and Euros.  Presidential Unit discounts cannot be applied if your account is overdrawn.

Q. What is a unit account and how is it used?

A unit account is an account maintained at Transatlantic Council for specific use by a unit (pack, troop, crew). It can be used for purchasing BSA supplies from our Scout Shop, for registration, for camps, and for district activities. The unit decides how the account is going to be used.

The Committee Chair is the volunteer responsible for the management of the unit account. The responsiblity can be delegated within the unit, but Transatlantic Council will deal only with the Committee Chair on issues relating to the account. (That is an auditor ruling that has become our policy). All statements will be sent to the Committee Chair of record. This is another reason why a unit should be sure that the person actually doing the job of committee chair is the person registered as the committee chair.

The Committee Chair may designate up to three other individuals to expend the funds that are in the account. This is done by filling in the authorization form and then faxing or emailing the form to the office.

Funds can be deposited by check payble to TAC BSA. They can be in any currency however, checks in non US currency will be deposited into the local bank and the sum and exchange rate they use will be what is actually deposited into the account. Funds can also be transferred via credit card, or deposited in-person at the shop.

Statements are sent out monthly to the Committee Chair unless there has been no transaction during the past month.

Q. My unit account at Transatlantic Council shows that I have a minus "-" and I know we made a deposit and should have money in our account.

The software created for managing unit accounts is based on the same type of software used for credit cards. All charges are listed at positive (+), and all payments into the account are listed as negatives (-). Having a negative sign (-) listed before your final total means that is how much money you have in the account.

Previous Balance                      -350.00

Trading Post Order                    125.00
Registration                                 30.00

Balance                                     - 195.00 (means you still have $195 left in the account)

ONLINE CATALOG

All Orders with Scoutstuff.org go direct to our National Distribution Center in Charlotte, NC

• You may not use your TAC account to order merchandise

• Units will be charged BSA postage rates (different from TAC postage and handling fees)

• Units ordering using a local address may be charged duty and VAT on items ordered through Scoutstuff.org

• Transatlantic Council will not refund nor exchange merchandise purchased through Scoutstuff.org. All exchange/refund requests must be made through the distributor where you purchased the merchandise (that would also include purchasing items at a Scout Shop in the States and trying to exchange or obtain a refund from our Scout Shop).

Now you can browse and order Scouting products 24 hours a day and seven days a week right from your personal computer.  Link to scoutstuff.org for the first official BSA E-catalog of Scouting products.

The site includes all of the items found in the 2007 Official Catalog, and now has e-commerce capabilities.

HOW TO ORDER

• Complete the TAC Scout Shop Order form and fax it to +49 (0)621 487 4002 (DSN 375-4002) or send it in the mail.

• Send an e-mail with item number(s), quantity and item description(s).  Be sure to include your shipping address, MasterCard or Visa account number and expiration date.

• To charge your unit account, the e-mail or order form must be sent/signed by an authorized person on your unit signature card.  It is important to keep your unit signature card up-to-date to avoid a delay in processing your order.

• Only email orders placed to tacbsa@bsamail.org will receive an order confirmation.  Fax and mailed orders will not have a confirmation sent.  Orders cannot be pulled for pick-up.  Due to the increase of email orders, this standard must be maintained for promptness of order processing.  The Scout Shop processes all express orders within 48 business hours.  This does not include Saturday hours.  In the event, your order has not been processed within 48 business hours; a 5% discount will be given on that order.  There is a $15 charge for this service. The discount does not apply to backordered items. Normal orders are processed as  expeditiously as possible and in the order that they are received.

• Sorry, no phone orders.  You may use the secure payment form to pay for your order or deposit funds into your unit account.

VISA and MasterCard accepted for purchases

REFUND/EXCHANGE POLICY

• All items returned, refunded or exchanged must be accompanied by a receipt.  NO EXCEPTIONS WILL BE MADE.

• All items must be returned in the same condition in which you received them from us.  Tags, etc. must still be attached to the items.

• Any returns made after 30 days from the date of purchase will be assessed a 15% restocking fee.  No returns or exchanges will be accepted after 90 days from the date of purchase. Anything that was purchased in the States or from other Boy Scout shops cannot be returned to us.

• Refunds on merchandise may be applied to the unit account, gift certificate, or back to your credit card (if you paid by credit card).  If you would rather be refund via a check this takes about one week to be processed.

• No refunds will be given for worn, washed or damaged merchandise

• Items that have to be special ordered from the National Distribution, because we do not carry them, i.e. ladies pants and blouses, wool blend pants and small uniform shirts, cannot be return and no refund will be provided.  This is due to the fact that we are unable to resell them in the shop.

• No Refunds on Custom Design Merchandise. If the merchandise is defective, or there was an error by the manufacturer, we will work to get a replacement product. (Incorrect spelling on a unit flag for example).

• For all returns that are to be credited to a Credit Card will be assessed a 10% administration fee.

PRESIDENTIAL AWARD

 

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